Blog Post

Social Media for Finance Marketers: 3 Steps for Getting Started

.
Diana Castellone • July 5, 2022

When we think of marketers, we often think of using social media to promote content and engage with consumers online. But this isn't the reality for all marketers (even though it should be). When you're working within the highly regulated finance industry, there can be legal implications for companies that are seen as being "over-promotional" on social networks like Twitter and Facebook. The result? Many finance marketers have hesitated to adopt social media, saying the risk isn't worth the investment. The reality, though, is that even financial companies' customers are spending a lot of their time online. Not only are people willing to do business with finance-related businesses online, they're actually more likely to do business with you if you offer engagement online. Plus, social media is resulting in more and more qualified leads for businesses. Here are 3 steps for getting started on social media for financial services companies. 

No matter what your industry, it's undeniable that social media has revolutionized the way that companies sell. 

With consumers spending more and more time on their phones, many brands are even going so far as to shift their marketing efforts and budgets to focus exclusively on social media platforms.


For marketers, this presents a unique (and cost-effective) opportunity to connect with potential clients, get feedback, and build relationships of trust. 


But in the heavily regulated finance industry, many are wary of the potential risks of excessive social media marketing publicity.


So how can finance marketers use social media effectively without facing regulatory trouble?


Here are three tips to get you started:


1.) Get familiar with the rules.


Before starting any social media marketing campaign, the first and most important thing is to make sure you understand the rules and regulations governing your industry. 

Make sure you work with a financial services marketing company, as they will be aware of the do's and don'ts, and get your compliance team involved from the get-go.


2.) Define your goals.


Before you even start creating any content, you must take the time to define your goals and objectives within the limits of the law. 

What are you hoping to achieve through your social media marketing? 

Some of the most common goals for finance marketers include:

  • Building brand awareness. People want to do business with someone they know. By showing them what your company stands for and humanizing it, potential clients will be more likely to remember you when they're ready to invest.
  • Building authority. You want to be seen as an expert in your field, and social media is a great way to share your knowledge. You can build trust and credibility with your audience by providing valuable insights and thought leadership pieces.
  • Providing alternative channels for customer service. Social media is a great way to nurture relationships with your clients by offering quick and efficient customer service. You can turn a one-time client into a lifelong advocate by being responsive to queries and complaints. Also, everyone else on the platform can see that you're a company that cares about your customers.
  • Generating qualified leads. Long gone are the days of cold-calling and buying lists of random names. By targeting your ideal client on social media, you can generate leads that are already interested in what you offer. A marketing agency for financial services will be able to guide you in understanding where your target market 'hangs out' online and how to reach them best.


3.) Remember the "social" in social media. 


At the end of the day, social media is not all about advertising. As the name suggests, it's about being social. So make sure you're engaging with your target market and not just talking at them. 


Use social media to build relationships, provide value, and be a thought leader in your industry. But make sure you engage, respond to comments and DMs, and show that there's a human behind the brand. 


When a user with a genuine grievance feels ignored, it'll do more damage to your reputation than any post or tweet could ever hope to fix.


The consumers of the finance industry today are no different than any others. To stay ahead of the curve, you need to be utilizing social media to reach your target audiences. 


Working with a financial advertising agency is an easy way to ensure that your campaigns are on brand, on strategy, and above all, compliant so that you can reap the rewards of these powerful platforms while avoiding the pitfalls.


A row of blue mountains on a white background.
A person is typing on a laptop with the title seo tactics from top ny ad agencies for dominating local search
By Diana Castellone January 31, 2025
This guide uncovers powerful local SEO tactics to help businesses thrive in competitive markets like New York City. From optimizing Google My Business profiles and leveraging local keywords to implementing structured data, it provides actionable strategies for boosting visibility and engaging local audiences.
A woman is holding a cell phone in her hands.
By Michael Brooker January 30, 2025
This guide delves into cutting-edge social media strategies employed by top New York City advertising agencies. It explores platform-specific approaches like LinkedIn for B2B, Instagram for visual storytelling, and TikTok for viral campaigns, along with expert audience engagement practices and data-driven techniques.
A woman is writing on a board with the words retargeting techniques used by digital marketing companies in nyc
By Michael Brooker January 29, 2025
Explore the art of retargeting with insights into dynamic ads, sequential messaging, and personalized offers used by top NYC advertising agencies. Discover how tools like Google Ads and Meta Pixel enable hyper-targeted campaigns that reconnect with undecided customers.
The role of ai in campaign optimization : insights from new york city advertising agencies
By Diana Castellone January 29, 2025
Discover how New York City’s top advertising agencies are leveraging AI technologies like predictive analytics, machine learning, and automated bidding to refine campaigns. Learn practical tips for integrating these tools into your digital strategies and explore the tangible benefits they bring, including cost savings and better audience targeting.
Ppc advertising secrets from top nyc advertising agencies
By Diana Castellone January 28, 2025
This guide dives into the secrets behind successful PPC campaigns, drawing insights from New York City's leading advertising agencies. It explains how to conduct effective keyword research, implement A/B testing, and leverage audience segmentation to create high-impact campaigns.
Top ten email marketing strategies by new york city advertising agencies
By Diana Castellone January 28, 2025
This piece explores powerful email marketing strategies inspired by New York City’s top advertising agencies. We will cover how segmentation, automation, and personalization can create more meaningful connections with audiences while driving better results.
Two people shaking hands with the caption outreach email best practices from the top advertising agency in nyc
By Diana Castellone January 27, 2025
Unlock the secrets to effective email outreach with tips from NYC’s top advertising agencies. Discover how to craft attention-grabbing subject lines, add engaging visuals, and personalize emails using behavioral triggers. With actionable insights and real-world examples, you’ll be ready to create campaigns that truly connect and drive results.
The art of newsletter campaigns advertising agencies nyc guide to building loyalty
By Diana Castellone January 27, 2025
Newsletters remain one of the most powerful tools for fostering customer loyalty and driving engagement. When crafted strategically, they provide a direct line to your audience, delivering value through storytelling, interactivity, and exclusive offers.
A group of people sitting around a table with the words stop losing leads nyc ad experts proven outreach tactics
By Diana Castellone January 24, 2025
Lead generation marks the starting point of a successful advertising campaign, but the true measure of success lies in retaining and nurturing those leads to fruition. Yet, many businesses face challenges in preventing lead loss and maintaining meaningful connections throughout the buyer’s journey.
Show More
Share by: