Blog Post

How to Boost Your Yelp Review Score

Lindsay Walker • Apr 24, 2019

How to Boost Your Yelp Review Score

We’ve all been there – the dreaded Yelp review that takes our business down a star level. We’re panicked and want to make sure that we make the customer happy – so what do we do? Of course, you should have a strategy in place to get in touch with the customer and try to make the situation right but there’s also what you can do about your own star rating – work on getting filtered reviews to appear.

The absolute first step to improving your Yelp score it to take a look at these reviews. Go to your business page and check your reviews section. Scroll all the way down and you will see a gray hyperlink that says “__ other reviews that are not recommended.” Click this hyperlink.

This is review purgatory. This is where Yelp puts the reviews that have been deemed as unreliable. The reasons that a post could be unreliable are countless and the reviews are pulled by an algorithm that sometimes acts like it’s in a bad mood. Most often, though, it pulls reviews from new accounts with no friends or no other reviews.

Now, the review software is a good and a bad thing. It pulls a lot of one-star reviews since you might have someone who had a bad experience create an account just to tell your business off. In addition, it would do the same thing of someone who created an account solely to give you 5 stars. What can you do about it? One of two things.

For the reviews that you want to be added to your page, first, try friending the Yelp reviewer. Sometimes that’s all that it takes. You could ask your employees to, too. You also might want to reach out to the reviewer and let them know that their review isn’t being seen because they’re not terribly active on Yelp. Who knows, they might get to work and start increasing their usage of Yelp which would help get your review published. When you reach out to the reviewer ask them to do the following to boost their engagement with the platform:

  1. Add friends
  2. Add a profile picture
  3. Ask them to “check-in” on their phone

The second thing that you can do is ask a user to edit their review. The idea behind this is that the user has maybe become more active since initially joining Yelp and by updating their review, Yelp will pull it and place it in current reviews, thus boosting your score. You should do this with all five-star reviews.

There, now you’ve done all you can. It should be noted that this is a process and it might not always work, but if it does it will definitely help you boost your score and increase how your business is performing on Yelp.

Of course, if you don’t have time to respond to your reviews, we’re happy to do it for you. Please contact us at 888-353-1484

By Michael Brooker 18 Mar, 2024
Embark on the tech-driven evolution of NYC marketing agencies in 2024, delving into the dynamic intersection of innovation and marketing practices. From AI-driven personalization to immersive AR experiences, discover how cutting-edge trends reshape strategies. Join us in exploring the future, where NYC agencies embrace transformative tech, setting the stage for a new era in marketing excellence.
By Michael Brooker 11 Mar, 2024
Break into cutting-edge digital trends that distinguish New York marketing agencies. From immersive experiences to data-driven campaigns, uncover how these agencies lead innovation. Whether you're a marketer or business owner, decode trends shaping the future of NYC marketing.
By Michael Brooker 04 Mar, 2024
Explore the sophisticated strategies propelling New York City's marketing agencies beyond the basics. Uncover advanced tactics, from cutting-edge digital approaches to innovative offline campaigns, that set these agencies apart. Whether you're a business owner seeking inspiration or a marketer staying ahead of the curve, this guide unveils the secrets to achieving marketing excellence in the dynamic landscape of NYC. Join us in unraveling the strategies that elevate the game of marketing in the heart of the Big Apple.
28 Feb, 2024
New York City - it's the city that never sleeps. The concrete jungle where dreams are made. The Big Apple is one of the most competitive, fast-paced business environments in the world. With over 9 million residents and tourists visiting daily, trying to stand out from the crowd as a brand can feel next to impossible.
By Michael Brooker 26 Feb, 2024
Step into the realm of advanced SEO strategies tailored specifically for the vibrant markets of New York City. In this exploration, we go beyond the basics and delve into the intricacies of mastering local SEO. Uncover the secrets to optimizing your online presence for NYC audiences, from location-based keywords to geo-targeted content. Gain insights into the nuances of local search algorithms and discover how to leverage them to elevate your brand in the city that never sleeps. Whether you're a local business or aiming to establish a strong presence in NYC, this guide will empower you to navigate the complexities of SEO and make your mark in the bustling markets of the Big Apple.
By Michael Brooker 26 Feb, 2024
Immerse yourself in the dynamic fusion of local essence and global impact as we explore the art of tailoring marketing strategies for businesses in the heartbeat of commerce – New York City. Uncover the unique challenges and opportunities of catering to the diverse NYC market. From embracing cultural nuances to leveraging the city's international appeal, this guide will illuminate the path to creating campaigns that resonate locally while reaching audiences on a global scale. Join us in decoding the strategies that empower NYC businesses to harness their local flavor and extend their reach beyond city limits. It's a journey into the intersection of local identity and global influence in marketing.
21 Feb, 2024
Are you thinking about working with one of the top marketing agencies in the US? New York City is home to some of the most creative, innovative, and influential agencies around. In fact, New York is considered the advertising capital of the world!  In this in-depth post, we’ll give you an inside look into what makes New York advertising agencies so special. Our goal is to help you better understand the NYC agency landscape so you can find the perfect partner for your brand.
17 Feb, 2024
There’s something special about New York City. The vibrant energy, the hustle and bustle, the determination that oozes from each block. This energetic essence seeps into the DNA of the top marketing agencies in the US, fueling their relentless drive to push boundaries and achieve success.
17 Feb, 2024
In the United States alone, there are over 63,000 "agencies" — not to mention countless New York advertising agencies — all claiming to be the best agencies for digital marketing. You might be surprised to learn that 95% of them are freelancers and small firms with little to no experience.
Show More
Share by: